We know that having any conveyance unit out of service on any given day is still a disruption to some of our visitors, so we are asking travelers to please pardon our progress while we transition MIA to becoming more future-ready. MIA continues to climb the ranks among the busiest airports in the world, and our goal is to match that growth with customer service excellence at all of our touchpoints.
Ralph Cutie, MIA Director and CEO
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Originally published at https://news.miami-airport.com/mias-modernization-plan-shifts-into-high-gear-with-new-contract/
