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Miami-Dade Mayor kicks off “I AM MIA” customer service training

Mia Editor ~ 8/23/2024
Miami International Airport , America ’ s busiest airport for international freight and the second busiest for international passengers , is receiving an unprecedented investment of $ 7 billion in capital improvements and $ 1.7 billion in maintenance upgrades . MIA offers more flights to Latin America and the Caribbean

Miami International Airport, America’s busiest airport for international freight and the second busiest for international passengers, is receiving an unprecedented investment of $7 billion in capital improvements and $1.7 billion in maintenance upgrades. MIA offers more flights to Latin America and the Caribbean than any other U.S. airport and is also the leading economic engine for Miami-Dade County and the state of Florida, generating business revenue of $31.9 billion and approximately 60 percent of all international visitors to Florida annually.

To request materials in accessible format, Sign Language Interpreters, CART services and/or any accommodation to participate in any Miami-Dade Aviation Department (MDAD) public meetings and events please email the ADA Office at ADAcoordinator@miami-airport.com or call the office in 305-876-7793 five days in advance to initiate your request. Persons who are deaf or hard of hearing may also call 711 (Florida Relay Service). Originally published at https://news.miami-airport.com/miami-dade-mayor-kicks-off-i-am-mia-customer-service-training/

Miami-Dade Mayor kicks off “I AM MIA” customer service training

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